---
title: "Set up outgoing e-mail address"
description: "How to setup your e-mail address used to send invoices to customers"
url: https://www.fenerum.com/en-DK/docs/organization/settings/integrations/setup-outgoing-e-mail-address/
updated_at: "2020-09-01T08:31:44"
---
This tutorial will guide you through the steps required to set up sending emails with invoices from your own e-mail address using Fenerum. 

**Warning: Warning**

Fenerum can only send e-mails from address in your company domain. No addresses in public mailboxes allowed (i.e @gmail.com).

To configure your outgoing e-mail address, follow the three-step guide below.

## Setting up

### 1. Set up the outbound e-mail address

In order to start using your e-mail address for sending Fenerum emails, head over to [Integration settings](https://app.fenerum.com/organization/settings/integrations), fill in the Outbound Email field and click the Save button.

### 2. Confirm your e-mail address

Fenerum is using [Postmark](https://postmarkapp.com/) for sending e-mails. Before it will be able to send e-mails on Your behalf You will need to confirm the address by clicking on link received on that mailbox.

Confirmation e-mail will be sent to You when creating account on Fenerum.

You should receive e-mail address similar to the one on the screenshot:

You can see the confirmation status on your e-mail in Fenerum [Integration settings](https://app.fenerum.com/organization/settings/integrations) page.

If You haven't received Your confirmation e-mail you can click on "_Resend_" button to send it once again.

If You have changed your e-mail address Postmark will send confirmation e-mail to the new address.

After confirming the address with Postmark the status will be updated in Fenerum. **It can take up to 10 minutes to refresh status.**

### 3. Configure your domain

To provide the best e-mail deliverability your domain needs some additional configuration. We use the DKIM authentication method to ensure that receivers of e-mail messages recognize your e-mail address as a legitimate sender.

A few minutes after adding your outbound e-mail address, the domain configuration status will be displayed in the [Integration settings](https://app.fenerum.com/organization/settings/integrations) page. If it says "domain not configured", click the "Configuration details" button.

Clicking this button will display a pop-up with technical details for adding a DKIM DNS record to the DNS zone of your domain. Follow the guide displayed in the pop-up and close it.

A few minutes later check the domain configuration status in the [Integration settings](https://app.fenerum.com/organization/settings/integrations) page. It should say "domain configured". In some cases **applying changes may take up to an hour**.

Well done! Now you have your outgoing e-mail address up and running. 👍

---

## Navigation

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