DNB integration

This integration ensures that bank lines are automatically uploaded to your Fenerum account from DNB.

Setting up

1. Set-up your integration in DNB

To get started you need to create a 'Divisjon' in DNB.

In DNB, registor a new divistion and name it 'C053' with the applicationname: 'KONTOINFO FENERUM'

2. Fill out the form

Fill out this form and let us handle the rest.

We will now contact DNB and make sure the integrations goes live.

We will contact you when the integation is ready.

FAQ

What to do if bank transactions are missing

If your bank transactions haven't been imported into Fenerum, you can follow this guide to resolve the issue:

1. Start by contacting your bank: If your bank transactions haven't been imported correctly into Fenerum, the first step is to contact your bank to ensure everything is in order. Ask them to confirm that there are no errors or issues with the setup of your bank connection, that the files containing transaction data are ready for import (such as bank transaction files), and that transactions are present in your account records from the expected dates.

2. Contact Fenerum support: Once you've confirmed that everything is correct on the bank's end and you're still missing transactions, the next step is to contact Fenerum Support. You can reach us via email at support@fenerum.com or by phone at +45 69 15 72 80. When contacting us, please provide confirmation from your bank that everything is functioning correctly on their side and include any relevant details about the missing transactions, such as dates or amounts.